Shipping policy
Order Processing Time
All orders are processed within 1–3 business days after purchase. Orders are not shipped or delivered on weekends or holidays.
If we experience a high volume of orders, processing may be delayed slightly. We will notify you if there are any significant delays.
Shipping Times
Estimated delivery times:
- United States: 7–15 business days
- International: 10–20 business days
These timeframes are estimates and may vary depending on location and carrier delays.
Shipping Confirmation
Once your order has been processed and shipped, you will receive a tracking number via email so you can track your package at any time.
Customs, Duties & Taxes
GridGear is not responsible for any customs fees, import taxes, or additional charges that may apply in your country. These charges are the responsibility of the customer.
Delayed or Lost Orders
If your order is significantly delayed, please contact us at:
👉 oscarmartinez6009@gmail.com
We will work with the shipping carrier to help locate your package. However, we are not responsible for delays caused by customs, weather, or carrier issues.
Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Contact
If you have any questions about shipping, please contact us at:
👉 oscarmartinez6009@gmail.com